Posts Tagged CRM

How to calculate donor acquisition costs

How to calculate donor acquisition costs

All charities need new donors, just like all businesses need new customers. Studies tell us again and again: it is cheaper to retain an existing donor (or consumer) than to acquire a new one. Good to know, but that doesn’t address the issue at hand. My charity needs new donors. Where do we find them, and what will it cost? Hopefully, you have been keeping good records, because if you have the data, you can do the math. Where do you find them? Donors can come from anywhere. Direct mail […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

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Stop the Daisy Chain of Bad Data Management

Stop the Daisy Chain of Bad Data Management

The root cause of bad data management for any organization can usually be found in the data management paradigm itself. The most damaging data management paradigm – one that is commonly found among nonprofits – is what I call “the daisy chain of bad data management”. Ladies and gentlemen, we need to stop the daisy chain! And today is a good day to get started. A quick primer on key terms As the term applies to technology, a “daisy chain” is an array of computers, devices, and peripherals connected one to the […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

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10 Donor Data Migration Decisions: Q&A with Gary Carr

Third Sector Labs recently presented a data migration webinar with host Bloomerang. The topic – “10 Decisions You Will Face with Any Donor Data Migration” – focused on preparing for your next CRM or data migration while addressing 10 tough decisions nonprofits encounter along the way.   You may download a copy of the presentation from the Resources section of our website. Gary Carr, co-founder of Third Sector Labs, presented. We asked several interesting poll questions to open the event, and the wrapped with a Q&A session. Unfortunately, we could not answer all questions before the […]

About Samantha Carr

Samantha is a Marketing Specialist with Third Sector Labs. She manages TSL's "steady drumbeat", communicating data best practices that enable nonprofits to be more successful.

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Top 10 Tough Donor Data Migration Decisions

Top 10 Tough Donor Data Migration Decisions

If you’ve migrated donor data from one CRM to another, no doubt you have dealt with a lot of difficult decisions. In fact, our donor data migration clients often express surprise at the number of decisions they have to make. In this post, we discuss our list of Top 10 Tough Donor Data Migration Decisions. By way of qualification, our intent with this article is to be CRM agnostic. We aren’t advocating one software platform over another. Keep in mind, however, that all CRMs and donor databases are different – […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

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CRM data migration: it’s all about the future

CRM data migration: it’s all about the future

CRM data migrations are about the future, not the past. Period. End of story. So we are going to talk about several important tips to help you stay focused on your donor data future. Why am I being so emphatic as I talk about CRM data and your organization’s future? Because the number one challenge that we deal with at Third Sector Labs in a CRM or donor data migration project is customers who won’t let go of the past. Really. At Third Sector Labs, our data specialists can work through […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

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More fundraising software = more data headaches

More fundraising software = more data headaches

Technology both simplifies and complicates our lives. Nowhere is this more true than in the nonprofit sector. Let’s face it … there is a direct relationship between the number of fundraising software systems we are using and the data problems we are creating for ourselves. More fundraising software = more data headaches. The solution = taking control of your data. What sort of fundraising software are we talking about? There’s a lot. Start with contact databases, donor management systems, and CRMs. Add to that volunteer management and event management. Next, email marketing […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

Attention nonprofits: We don’t know our donor data!

Attention nonprofits: We don’t know our donor data!

Understanding data is critically important to success in any business. Unfortunately, data can be boring, even confusing. Many nonprofits don’t know their donor data. While that’s understandable, it is also a big problem. If we don’t know our donor data, how can we effectively plan a fundraising appeal? Build a fundraising strategy? Combat the challenges of donor retention? The answers to those questions are simple: we can’t. So, how do we know that nonprofits don’t know their donor data? Data degrades, goes missing For starters, ALL data degrades over time. What’s […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

Fundraising strategy, technology and data Q&A with Chris Goodman and Gary Carr

Fundraising strategy, technology and data Q&A with Chris Goodman and Gary Carr

Third Sector Labs recently co-hosted a fundraising strategy webinar with Chris Goodman, SVP of Strategy & Marketing for 2Dialog. The topic – “Drive Your Fundraising Success with Strategy, Smart Technology and Better Data” – focused on the importance of aligning fundraising strategy, technology and a data in order to maximize the efficiencies of all three. We had also blogged earlier on the topic vis-a-vis the changing fundraising paradigm we are experiencing across the third sector. Chris and Gary Carr, CEO of Third Sector Labs, led a lively discussion, and both stayed as long as they […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

Navigating the fundraising paradigm shift with data

Navigating the fundraising paradigm shift with data

There’s a fundraising paradigm shift going on. Fundraising experts, strategists, consultants all know it. The fundraising paradigm shift is written about in books and blogs, and discussed at conferences. The challenge is that we are in the middle of a journey with a fuzzy destination. But isn’t that what all paradigm shifts are – a journey? We can describe parts of it, but we can’t tell you about the whole journey with certainty until it has been completed. What do we know about it? The fundraising paradigm shift is happening […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

Donor data migration Q&A with Jay Love and Gary Carr

Donor data migration Q&A with Jay Love and Gary Carr

Third Sector Labs recently co-hosted a donor data migration webinar with Jay Love, the CEO of Bloomerang. The topic – “Nonprofit data migration: Why you can’t take it all with you” – generated a lot of interest. We had also blogged earlier on the topic. Jay and Gary Carr, CEO of Third Sector Labs, led a lively discussion, and both stayed as long as they could after the event to answer questions. Unfortunately, not every donor data migration question could be answered, and so we wanted to share more of the […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

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