Archive for the CRM Category

Donor Data Management Dictionary

Donor Data Management Dictionary

Every nonprofit needs a data management plan, especially for their donor data. The plan needs to address a variety of topics, such as data hygiene and enrichment, data usage in various communications activities, input/output management, and more. To help with your donor data management planning, we have created a Donor Data Management Dictionary to help you make sense of all the data jargon as it applies to the nonprofit organization’s business needs. Is more data jargon giving you a headache? Send us a note and we’ll add it to the […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

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Data hoarding: Does the term apply to your donor data?

Data hoarding: Does the term apply to your donor data?

Have you watched the A&E television show Hoarders? The clutter and garbage in some of the homes on that show are unmanageable. It makes you want to shout at the tv: “Throw that trash away!” Now, let’s talk about your donor database. When was the last time you cleaned it up? Got rid of dupes? Threw the trash out? Perhaps this story is familiar. Year after year you gather information about donors. Donors lapse. Some move away. Others pass away. You keep mailing out newsletters and fundraising appeals. Your response […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

10 Donor Data Migration Decisions: Q&A with Gary Carr

Third Sector Labs recently presented a data migration webinar with host Bloomerang. The topic – “10 Decisions You Will Face with Any Donor Data Migration” – focused on preparing for your next CRM or data migration while addressing 10 tough decisions nonprofits encounter along the way.   You may download a copy of the presentation from the Resources section of our website. Gary Carr, co-founder of Third Sector Labs, presented. We asked several interesting poll questions to open the event, and the wrapped with a Q&A session. Unfortunately, we could not answer all questions before the […]

About Samantha Carr

Samantha is a Marketing Specialist with Third Sector Labs. She manages TSL's "steady drumbeat", communicating data best practices that enable nonprofits to be more successful.

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Top 10 Tough Donor Data Migration Decisions

Top 10 Tough Donor Data Migration Decisions

If you’ve migrated donor data from one CRM to another, no doubt you have dealt with a lot of difficult decisions. In fact, our donor data migration clients often express surprise at the number of decisions they have to make. In this post, we discuss our list of Top 10 Tough Donor Data Migration Decisions. By way of qualification, our intent with this article is to be CRM agnostic. We aren’t advocating one software platform over another. Keep in mind, however, that all CRMs and donor databases are different – […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

CRM data migration: it’s all about the future

CRM data migration: it’s all about the future

CRM data migrations are about the future, not the past. Period. End of story. So we are going to talk about several important tips to help you stay focused on your donor data future. Why am I being so emphatic as I talk about CRM data and your organization’s future? Because the number one challenge that we deal with at Third Sector Labs in a CRM or donor data migration project is customers who won’t let go of the past. Really. At Third Sector Labs, our data specialists can work through […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

More fundraising software = more data headaches

More fundraising software = more data headaches

Technology both simplifies and complicates our lives. Nowhere is this more true than in the nonprofit sector. Let’s face it … there is a direct relationship between the number of fundraising software systems we are using and the data problems we are creating for ourselves. More fundraising software = more data headaches. The solution = taking control of your data. What sort of fundraising software are we talking about? There’s a lot. Start with contact databases, donor management systems, and CRMs. Add to that volunteer management and event management. Next, email marketing […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

Attention nonprofits: We don’t know our donor data!

Attention nonprofits: We don’t know our donor data!

Understanding data is critically important to success in any business. Unfortunately, data can be boring, even confusing. Many nonprofits don’t know their donor data. While that’s understandable, it is also a big problem. If we don’t know our donor data, how can we effectively plan a fundraising appeal? Build a fundraising strategy? Combat the challenges of donor retention? The answers to those questions are simple: we can’t. So, how do we know that nonprofits don’t know their donor data? Data degrades, goes missing For starters, ALL data degrades over time. What’s […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

“Donor retention by the numbers”: Q&A with Caity Craver and Gary Carr

“Donor retention by the numbers”: Q&A with Caity Craver and Gary Carr

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver, CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results. Caity and Gary Carr, co-founder of Third Sector Labs, co-presented. We had a very active Q&A session after the event, and could not get to all questions before the event closed. The purpose of this post is to share the results of the Q&A, including answers to […]

About Samantha Carr

Samantha is a Marketing Specialist with Third Sector Labs. She manages TSL's "steady drumbeat", communicating data best practices that enable nonprofits to be more successful.

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Technology, data and fundraising: is it getting too complicated?

Technology, data and fundraising: is it getting too complicated?

We have been asking nonprofits a very important fundraising question, and getting some surprising results. The question: Is it easier or more complicated to execute a fundraising campaign today than it was 5 or 10 years ago? The answer is overwhelmingly ‘more complicated’. Ouch! What about all this new technology that we should have mastered by now? What about access to great data that helps us to understand the outcomes being produced by our programs and to know our donors and their interests better? And shouldn’t we be able then […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more

What’s in your data management plan?

What’s in your data management plan?

If your data isn’t getting better, it’s getting worse.  — TSL data expert Those are words we live by. And no, we aren’t simply advocating some chaos theory about data. Unfortunately, it’s true … and the only way to combat the problem is examine what’s in your data management plan. What’s going on? Organizations in every industry today dependent on good data to be successful. It’s no different for nonprofits, and donor data is at the top of the critical care list. The problem that every nonprofit faces, however, is that […]

About Gary Carr

Gary is the founder and president of Third Sector Labs. With more than 20 years of experience delivering software and data solutions to a wide variety of clients, Gary turned his attention to the overwhelming problem of data. Third Sector Labs is committed to making sense of data for the nonprofit industry.

Read more
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